On certain vehicles, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly.
Safety Risk
Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash.
Remedy
Volvo will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.
On certain vehicles, the top view rear camera holder does not have a drain. Over time, this could allow moisture to become trapped in the top-view rear camera holder, which could block the camera's view.
Safety Risk
A rearview camera image that does not display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Bentley will notify owners by mail and instruct you to take your vehicle to a dealer to install a drain in the top-view rear camera holder.
On certain vehicles, a software problem could cause a delay or prevent the rearview camera image from displaying. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Safety Risk
A rearview camera image that is delayed or that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Honda will notify owners by mail and include instructions on how to download and install a software update to correct this problem. Alternatively, an owner can take their vehicle to a dealer to have the software update installed.
On certain vehicles, there is a programming error in the instrument panel control module. This could cause the instrument panel not display certain information, such as the vehicle speed, engine oil pressure, and gear selector position. This can also cause the rearview camera image not to display.
Safety Risk
An instrument panel that does not work or a rearview camera image that does not display could increase the risk of a crash.
Remedy
Honda will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the instrument panel control module.
On certain vehicles, moisture could enter the rearview camera and cause it not work properly. If this happens, the rearview image may be distorted or not display at all. Also, the camera image may not appear in certain bright light conditions.
Safety Risk
A rearview camera image that does not display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Honda will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera.
Under certain conditions, a software problem could cause the rearview camera image to disappear on the display. Canadian regulations require the rearview image to display while the transmission is in reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
On certain vehicles, the windshield wipers were not adjusted correctly at the factory. This could cause the driver’s wiper to clear a slightly smaller area of the windshield than it should. Canadian regulations require a minimum percentage of the windshield glass area that is cleaned by the wiper.
Safety Risk
This small error would not affect a driver’s visibility and is unlikely to affect safety.
Remedy
This is not a recall. This notice is for information only. The company has made changes to ensure that all new vehicles have windshield wipers that are adjusted correctly.
On certain vehicles, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly.
Safety Risk
Windshield wipers that do not work properly could affect a driver’s visibility. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.
On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.
Safety Risk
A driver that is distracted could have an increased risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
On certain vehicles, a software problem could cause a delay in the appearance of the rearview camera image. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Safety Risk
A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.
On certain vehicles built with an 8.4” radio display, 360 degree surround view camera system, and seat back video screens, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.
Safety Risk
A driver that is distracted could have an increased risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
On certain vehicles, the rear door window trim bars may not be properly attached. This could allow the trim bars to separate from the vehicle while driving.
Safety Risk
Trim that detaches from a moving vehicle could create a hazard for other drivers and nearby people.
Remedy
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer inspect the rear door window trim bars for proper installation. If necessary, they will be reattached.
On certain vehicles, the rearview camera does not return to the default settings when it turns on. This could make the rearview image difficult to see if a driver had previously adjusted the camera display brightness at or near the lowest setting, and contrast at or near the highest setting. Canadian regulations require that the rearview display returns to the default view each time the camera is turned on.
Safety Risk
Reduced rear visibility could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rearview camera. Drivers are recommended not to adjust the display brightness at or near the lowest setting, and contrast at or near the highest setting, until this recall is completed.
Update 2021/09/22: The software update for this recall has been combined with the repair for recall 2021-527.
On certain vehicles, the rearview camera does not return to the default settings when it turns on. This could make the rearview image difficult to see if a driver had previously adjusted the camera display brightness at or near the lowest setting, and contrast at or near the highest setting. Canadian regulations require that the rearview display returns to the default view each time the camera is turned on.
Safety Risk
Reduced rear visibility could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rearview camera. Drivers are recommended not to adjust the display brightness at or near the lowest setting, and contrast at or near the highest setting, until this recall is completed.
On certain vehicles, the rearview camera does not return to the default settings when it turns on. This could make the rearview image difficult to see if a driver had previously adjusted the camera display brightness at or near the lowest setting, and contrast at or near the highest setting. Canadian regulations require that the rearview display returns to the default view each time the camera is turned on.
Safety Risk
Reduced rear visibility could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rearview camera. Drivers are recommended not to adjust the display brightness at or near the lowest setting, and contrast at or near the highest setting, until this recall is completed.
On certain vehicles, the rear view camera system does not return to the default setting when the transmission is shifted to reverse. This could cause a reduction in rear visibility if a driver had previously adjusted the camera display. Canadian regulations require that the rear view image returns to its original setting each time the camera is turned on.
Safety Risk
Reduced rear visibility could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the software for the rear view camera.
On certain trucks equipped with a column shifter, the transmission gear indicator (P R N D) displays only the selected gear instead of displaying all positions and highlighting the selected gear. Canadian regulations require the transmission gear indicator to display all gear positions.
Safety Risk
If the transmission shift sequence is not displayed correctly, a user may be confused about shifting the transmission. This could increase the risk of a crash.
Remedy
The company will notify owners by mail and instruct them to take their truck to a dealer to update the instrument cluster software.
On certain vehicles, the connector for the audio display unit may have been damaged during assembly. This could cause the backup camera system to not activate when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when in reverse gear.
Safety Risk
A rearview camera that does not turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Toyota will notify owners by mail including instructions on how to inspect for the issue. Owners who are uncomfortable inspecting for themselves can take their vehicle to a dealer to have the backup camera system inspected. The audio display unit will be replaced with a new one if necessary.
Certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the Canadian regulations.
Safety Risk
Vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash.
Remedy
The company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.
