On certain vehicles, a software problem could cause the pedestrian warning system not to work. As a result, the vehicle may not produce enough sound to be detected by other road users. New Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds.
Safety Risk
A pedestrian warning system that doesn't work could create an increased risk of injury for other road users.
Remedy
Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2023.44.30.14 or a software deployed after 2023.44.30.14.
On certain vehicles, the exit warning feature may not work properly. As a result, a person leaving the vehicle may not get a warning while opening their door in certain traffic situations where another vehicle is approaching from behind.
Safety Risk
Opening a door while a vehicle is approaching from behind could create an increased risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the multimode radar software.
Under certain conditions, the driver and/or passenger window automatic reversal system may not detect an obstruction when the window is closing. If this happens, the window(s) may not automatically stop and reverse when there's something blocking the window.
Safety Risk
A window that doesn't stop and reverse could pinch a person and create a risk of injury.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the driver and passenger door module software.
On certain motorcycles, the "Dynamic Pro" riding mode settings were reset to the factory settings after a software update. As a result, the front wheel lift-off assistant was switched off/deactivated. A rider who doesn't know that the settings have reset could experience an unexpected change in handling and control.
Safety Risk
An unexpected change in handling and control could increase the risk of a crash.
Remedy
BMW Motorrad will notify owners by mail and advise you to check and adjust the settings in the "Dynamic Pro" riding mode. They will also advise you to take your motorcycle to a dealership for an inspection and to update the service records.
On certain Crosstrek plug-in hybrid electric vehicles (PHEV), the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk
This error does not affect vehicle safety.
Remedy
This is not a recall. Subaru has corrected the tire and loading information label for all new vehicles.
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
Safety Risk
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Remedy
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
On certain motorcycles, engine vibrations may cause the wiring for the horn to break. If this happens, the horn will not work.
Safety Risk
Without a working horn, a rider may not be able to warn of an unsafe situation. This could increase the risk of a crash.
Remedy
Kawasaki will notify owners by mail and instruct you to take your motorcycle to a dealer to replace the horn, the horn mount bracket, and the horn harness.
On certain vehicles, the radar sensor for the pre-collision system (PCS) may not work properly. As a result, the pre-collision system can't detect when there is another vehicle in front of your vehicle. This means that the collision warnings and braking assist will not work to help avoid a crash.
Safety Risk
A pre-collision system that does not work properly could increase the risk of a crash.
Remedy
Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the radar sensor and re-initialize it, if necessary.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: This recall only affects vehicles equipped with a trailer reverse steering module (TRSCM).
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the trailer reverse steering module software.
On certain XC90 Excellence models, the rear seat control display may not work properly if the touch screen gets wet. This could cause the front passenger seat to move to the fully rearward position, even after you stop touching it. If the touch screen stays wet, you may not be able to move the seat forward again.
Safety Risk
This could result in an injury for rear seat passengers.
Remedy
Volvo will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for rear seat control display.
On certain vehicles, the owner's manual is missing information for how a person can contact Transport Canada to report a safety concern. As of September 1, 2020, Canadian regulations require all companies to provide this information in the owner's manual.
Safety Risk
This error does not affect vehicle safety.
Remedy
This is not a recall. Kia has corrected the owner's manual for all new vehicles. Additionally, corrected owner's manuals are available to view on Kia Canada's website.
On certain vehicles equipped with a carbon fiber trunk, the emergency trunk release was not installed inside the trunk. This could prevent a person that is trapped inside the trunk from opening it.
Safety Risk
If a person is closed inside the trunk, they may not be able to get out. This could create a risk of injury.
Remedy
Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to install the trunk release mechanism.
On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.
Safety Risk
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
Certain vehicles may have incorrect body control module software. As a result, the immobilization system is not active during the learning procedure for a new "unlearned" blank replacement key could be used during a 30 minute reprogramming procedure to disable the immobilization system. During this time, the vehicle cannot be driven.
Safety Risk
This small error does not affect vehicle safety.
Remedy
This is not a recall. General Motors has made changes to vehicle software to ensure that all unsold and new vehicles have the correct body control module software.
The owner's manual that was included with certain vehicles may contain printing errors. Specifically, parts of the English manual may have some details written in French only. This could cause confusion to a reader.
Safety Risk
If an owner does not understand French, they may not receive important safety information about features in the vehicle.
Remedy
Lamborghini will notify owners by mail and will provide a corrected copy of the owner's manual.
On one car, the forward-facing camera may not be aligned correctly. As a result, different safety systems may not work properly. This includes the pre-collision assist, adaptive cruise control, lane keeping system, driver alert, and auto high beam control.
Safety Risk
Safety systems that do not work properly could increase the risk of a crash.
Remedy
Ford will notify the owner and instruct them to take the car to a Ford dealer to realign the forward-facing camera.
On certain vehicles, the Pre-Collision Assist System was not programmed correctly. As a result, the Forward Collision Warning, Dynamic Brake Support, and Automatic Emergency Braking features will not work.
Note: This recall only affects vehicles with Ford Co-Pilot360, not those with the optional Ford Co-Pilot360 Assist technology.
Safety Risk
If the Pre-Collision Assist System does not work properly, it may not detect a frontal crash or reduce its severity. This could create an increased risk of injury.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle software.
On certain vehicles, the symbol on the rear door that indicates the child safety lock setting is incorrect. This could cause a person to set the child safety lock incorrectly. As a result, a child may be able to open a rear door from the inside of the vehicle. Alternatively, it may not be possible for a person to open the rear doors from the inside even if the doors are unlocked.
Safety Risk
If the child safety lock is not set correctly, a child may be able to open a rear door while with the vehicle is moving. Alternatively, the wrong setting could delay exiting the vehicle in an emergency. Both of these issues could increase the risk of injury.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to cover the incorrectly embossed lock symbol on the rear doors with the correct labeling.
On certain vehicles, there could be an error in the software that controls the Remote Smart Parking Assist (RSPA) feature. This error could cause the vehicle to continue to move in its last commanded direction, even if a system malfunction is detected.
Safety Risk
A malfunction of the Remote Smart Parking Assist could increase the risk of a crash and injury to bystanders.
Remedy
Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to update the RSPA software.
Certain vehicles were delivered with an operator's manual that has incorrect information about the automatic parking function (Auto-P). Specifically, the transmission does not automatically shift to Park when the driver unbuckles their seat belt or leaves their seat while the vehicle is stationary or moving at very low speed. If the driver relies on the Auto-P feature in these situations, the vehicle could keep moving or roll away.
Safety Risk
Sudden and unexpected movement of the vehicle could create a risk of injury or a crash.
Remedy
Mercedes-Benz will provide owners with a booklet that properly describes the Auto-P function.
