On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
On certain vehicles, a problem with the rearview camera could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera.
On one vehicle, the recall repairs completed by a Ford dealer during recall 22S18 (Transport Canada recall no. 2022-147) may not have been done correctly. As a result, a second repair is required.
On certain vehicles, the rearview camera image will not display when the transmission is shifted into reverse gear.
Note: This recall only affects certain Transit chassis cab and incomplete vehicles not equipped with the SYNC system.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify the owner by mail and instruct them to take their vehicle to a dealer to update the audio control module configuration settings.
On certain vehicles, the rearview camera may not have been manufactured properly. As a result, the rearview camera image may not display when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
Note: This recall replaces Transport Canada recall no. 2023-285. Vehicles that were repaired under that recall also require this repair.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mitsubishi will notify owners by mail and advise you to take your vehicle to a dealership to update the infotainment display software.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the security gateway module software.
On certain vehicles, a software problem could cause the rearview camera image not to display properly. Canadian regulations require the rearview image to display properly when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Volkswagen will notify owners by mail and advise you to take your vehicle to a dealership to update the infotainment display software.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Nissan will notify owners by mail and advise you to take your vehicle to a dealership to update the centre information display software.
On certain vehicles, the recall repairs completed by a Ford dealer during recall 22C27 (Transport Canada recall no. 2022-636) may not have been done correctly. As a result, a second repair is required.
Under certain conditions when the vehicle is operated in 4WD-Low (4L) mode, the rearview camera image could reappear on the display after shifting out of reverse.
Note: This recall only affects certain vehicles equipped with an 8-inch display.
Safety Risk
A rearview camera image that displays when the vehicle is not in reverse may confuse or distract the driver. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and send a wireless over-the-air software update for the SYNC module to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Under certain conditions, a software problem could cause the rearview camera image to display the wrong camera view. Canadian regulations require the rearview image to display when the vehicle is reversing.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Volvo will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Volvo dealership.
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Volvo will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Volvo dealership.
On certain vehicles, a software problem could cause the rearview camera image to display the wrong camera view or not to display at all when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Polestar will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing.
Note: This recall replaces Transport Canada recall no. 2023-477. Vehicles that were repaired under that recall don't require this repair.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera, and modify the camera wire retention as necessary. Some Transit models will also require a software update.
On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera.
On certain vehicles, the rearview camera may not have been manufactured properly and/or there could be a problem in the rearview camera software. As a result, the rearview camera image may not display.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the rearview camera software. For certain vehicles, the dealer will also replace the radio assembly.
On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S48 (Transport Canada recall no. 2023-477) may not have been done correctly. As a result, a second repair is required.
On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, a software problem could cause an incorrect tire inflation pressure message to appear on the instrument panel. The message incorrectly states to inflate to 50 psi instead of the recommended tire pressure. This information could lead you to overinflate the tires and cause poor handling and/or a tire failure.
Safety Risk
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Remedy
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the instrument panel cluster (IPC) software.
Under certain conditions, a software problem could cause the rearview camera not to work when the transmission is shifted into the reverse gear. Additionally, on certain vehicles, water could leak into the rearview camera. As a result, these issues could cause the rearview camera image not to display correctly or at all.
Note: This recall only affects certain electric models.
Safety Risk
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Porsche will notify owners by mail and advise you to take your vehicle to a dealership to update the reversing camera control unit software. Additionally, the dealer will inspect and, if necessary, replace the rearview and surround view cameras.
Under certain conditions, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera control unit software.
