On a small number of vehicles, the ground connection for the heating, ventilation and air conditioning (HVAC) blower motor may not have been secured properly. As a result, the defroster could stop working, and you may not be able to defog or defrost the windshield.
Safety Risk
A windshield defroster/defogger that doesn't work could cause reduced visibility and increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, secure the ground connection(s) in the instrument panel.
On certain incomplete vehicles, the blower motor may not have been manufactured properly. As a result, the blower motor could fail and cause the windshield defrost system not to work properly.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the blower motor assembly.
On certain vehicles, the recall repairs completed by an Audi dealer during recall 82C7 (Transport Canada recall no. 2023-314) may not be effective. As a result, a second repair may be required.
On certain vehicles, the high-voltage electric heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly. Note: This recall replaces Transport Canada recall no. 2023-314.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Audi will notify owners by mail. As an interim repair, if your high-voltage electric heater fails before the final repair is available, Audi will replace it with a new part of the same design, free of charge. When the final repairs are available, Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger compartment high-voltage electric heater with an improved part.
On certain vehicles, the recall repairs completed by a Porsche dealer during recall APA7 (Transport Canada recall no. 2023-313) may not be effective. As a result, a second repair may be required.
On certain vehicles, the high-voltage electric heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly.
Note: This recall replaces Transport Canada recall no. 2023-313.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Porsche will notify owners by mail. For certain vehicles, as an interim repair, Porsche will advise you to take your vehicle to a dealership to replace the passenger compartment high-voltage electric heater with a new part of the same design. When the final repairs are available, Porsche will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger compartment high-voltage electric heater with an improved part.
On certain vehicles, the wiring harness for the blower motor may not have been manufactured properly. As a result, the wiring could overheat and melt.
Note: This recall only affects Sorento LX+ models.
Safety Risk
Wiring that overheats and melts can create the risk of a fire.
Remedy
Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the blower motor wiring harness and the blower motor resistor.
On certain vehicles, a software problem could cause the heating, ventilation and air conditioning (HVAC) system to enter a failsafe mode. If this happens, the windshield defroster may not work properly.
Note: This problem could cause an "EV System Malfunction" or "Drive Start Control Malfunction" message to display.
Safety Risk
A windshield defroster that doesn't work properly could cause reduced visibility and increase the risk of a crash.
Remedy
Subaru will notify owners by mail and advise you to take your vehicle to a dealership to update the HVAC system electronic control unit software. The dealer will also inspect and, if necessary, replace the electrical compressor.
On certain vehicles, a software problem could cause the heating, ventilation and air conditioning (HVAC) system to enter a failsafe mode. As a result, the heater could stop working. If this happens, the windshield defroster may not work properly.
Note: This problem could cause an "EV System Malfunction" or "Drive Start Control Malfunction" message to display.
Safety Risk
A windshield defroster that doesn't work properly could cause reduced visibility and increase the risk of a crash.
Remedy
The company will notify owners by mail and advise you to take your vehicle to a dealership to update the HVAC system electronic control unit software. The dealer will also inspect and, if necessary, replace the electrical compressor.
On certain vehicles, the connector for the blower motor may have been damaged. As a result, the connector could fail and could cause the windshield defrost system not to work properly. This could cause the vehicles not to meet the requirements of Canadian regulations.
Note: This recall affects both the Grand Cherokee and Grand Cherokee L models.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the blower motor assembly.
On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S65 (Transport Canada recall no. 2022-596) may not have been done correctly. As a result, a second repair is required.
On certain vehicles, a software problem could cause the controls for the ventilation control system (HVAC) not to work. As a result, you may not be able to defog or defrost the windshield or windows.
Note: This recall only affects vehicles equipped with a 12" display screen, SYNC 4 and electronic automatic temperature controls.
Safety Risk
A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the remote climate control module software.
Volkswagen Group Canada is conducting a parts recovery campaign targeting 2012-2016 Volkswagen vehicles equipped with a TDI (diesel) engine built between May 25, 2011 and June 1, 2016. The auxiliary heater elements are being recovered to aid in Volkswagen's analysis in support of Transport Canada defect investigation file no. 3280-15-10.
Note: This action is not being conducted under the requirements of the Motor Vehicle Safety Act. For the 2016 model year Jetta, only the Jetta Hybrid model is involved in this parts recovery program.
Safety Risk
No safety defect has been identified with these auxiliary heater elements.
Remedy
Volkswagen will notify owners by mail and advise them to take their vehicle to a dealership to replace the auxiliary heater element at no charge.
On certain vehicles, a software problem could cause the windshield defrost system not to work properly. As a result, the vehicles don't meet the requirements of Canadian regulations.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the hybrid control processor (HCP) software.
On certain vehicles, the high-voltage coolant heater (HVCH) could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Lucid will notify owners by email and send a wireless over-the-air software update. This software will monitor the HVCH and warn you if it detects a problem. A Lucid service center will replace the HVCH, if necessary.
On certain F-150 Lightning (electric) trucks, the electronic cabin coolant heater may not have been manufactured correctly. As a result, you may experience reduced cabin heat, and the windshield defrost system may not work properly.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the electronic cabin coolant heater.
On certain vehicles, the high-voltage coolant heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly.
Note: This recall only affects vehicles without a heated windshield.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Jaguar Land Rover will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage coolant heater.
On certain vehicles, the high-voltage electric heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Porsche will notify owners by mail and instruct you to bring your vehicle to a dealership to replace the passenger compartment high-voltage electric heater.
On certain vehicles, the high-voltage electric heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly.
Safety Risk
A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash.
Remedy
Volkswagen will notify owners by mail and instruct you to bring your vehicle to a dealership to replace the passenger compartment high-voltage electric heater.
When the temperature is below -10° C, the defroster may not work properly if you follow the instructions in the owner's manual and use the maximum fan speed. As a result, you may not be able to defrost the windshield.
Note: This is an expansion of Transport Canada recall 2023-045.
Safety Risk
A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash.
Remedy
Nissan will notify owners by mail and supply an addendum to the owner's manual that provides the correct settings for using the defroster when the temperature is below -10° C.
On certain vehicles, the air conditioning drain hose might be installed incorrectly. This could allow water to leak inside the vehicle. If this happens, electrical components could short circuit. This could affect different parts, such as the door locks and emergency call (eCall) system. It could also result in reduced engine power or cause the vehicle not to start.
Note: If this issue is present in your vehicle, you might notice wet carpets in the driver or passenger footwell and fogged windows. This is an expansion of Transport Canada Recall 2021-247.
Safety Risk
A loss of engine power could increase the risk of a crash. If the doors cannot be unlocked in an emergency situation, it may be difficult to exit the vehicle.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect how the air conditioning hose is installed and correct it, if necessary. Mercedes-Benz recommends that you should not use the air conditioning until the vehicle is inspected.
On certain vehicles, the heating, ventilation, and air conditioning (HVAC) system may not work. As a result, you won't be able to defog or defrost the windshield or windows.
Note: This recall only affects certain vehicles that had an upfitter auxiliary wire harness installed by a vehicle upfitter or modifier.
Safety Risk
A windshield that can't be defogged or defrosted can reduce visibility and increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the auxiliary wire harness. It will be repaired, as necessary.
When the temperature is below -10° C, the defroster may not work properly if you follow the instructions in the owner's manual and use the maximum fan speed. As a result, you may not be able to defrost the windshield.
Safety Risk
A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash.
Remedy
Nissan will notify owners by mail and supply an addendum to the owner's manual that provides the correct settings for using the defroster when the temperature is below -10° C.
