Under certain conditions, a software problem could cause the in-vehicle infotainment system to reset. If you shift to reverse while the computer is resetting, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: This recall only affects certain vehicles sold to rental fleets.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Nissan will notify owners by mail and ask you to make an appointment with your local dealer to update the in-vehicle infotainment system software. For vehicles with over-the-air (OTA) update capability, Nissan will send a wireless over-the-air software update to each vehicle.
Under certain conditions, the rearview camera image may not appear on the center screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.
On certain trucks equipped with a panoramic view monitor, a software problem could cause the front camera image to appear on the multimedia display instead of the rearview camera image. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Toyota will notify owners by mail and instruct you to take your truck to a dealership to update the parking assist ECU software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the MBUX multimedia system software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mitsubishi will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment display software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to update the radio software.
On certain vehicles, a software problem could cause the center screen and touch control panel to appear blank, or the real-top-view image to flicker when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when reversing.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Porsche will notify owners by mail and instruct you to take your vehicle to a dealership to update the central computer (PCM) software.
On certain trucks equipped with a panoramic view monitor, a software problem could cause the rearview camera image not to appear on the multimedia display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Toyota will notify owners by mail and instruct you to take your truck to a dealership to update the parking assist ECU software.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all.
Note: This is an expansion of recall 20C19 (Transport Canada Recall 2020-454).
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the rearview camera.
On certain trucks, the windshield wiper arms may not have been manufactured correctly. As a result, the wiper arms could slip and they may not wipe the windshield properly.
Safety Risk
Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the windshield wiper arms.
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
On certain vehicles, the rearview camera image will not display when the transmission is shifted into reverse gear.
Note: This recall only affects certain Transit chassis cab and incomplete vehicles not equipped with the SYNC system.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to update the audio control module configuration settings.
On certain vehicles, a software problem could cause the rearview camera to display a blank or distorted image.
Safety Risk
A rearview camera image that does not display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and send a wireless over-the-air software update to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealer.
On certain vehicles, the rearview camera image could freeze while backing up.
Safety Risk
A rearview camera that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to have the rearview camera replaced.
On certain vehicles, opening and closing the trunk lid could damage the wiring for the rearview camera. If this happens, the rearview camera image may not display properly when you shift to reverse. Also, there could be a problem with the connections inside the rearview camera.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera and/or inspect and repair the decklid wiring.
On certain vehicles, the software update for recall 91CR (Transport Canada Recall 2021-642) may not have been performed correctly. As a result, a second repair is required.
Under certain conditions, a software problem could cause a delay before the rearview camera image appears. Canadian regulations require the rearview image to display within 2 seconds of shifting the transmission into reverse gear.
Safety Risk
A rearview camera that is slow to turn on could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Audi will notify owners by mail and instruct you to take your vehicle to a dealer to update the vehicle infotainment unit parameters.
On certain trucks, the nuts that attach the windshield wiper arms may not have been tightened properly. This could cause the wipers to slip and not clear the windshield properly.
Safety Risk
Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash.
Remedy
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to tighten the nuts on the windshield wiper arms.
On certain vehicles, a cable in the trunk harness could become damaged over time. If this happens, the rearview camera image may not appear on the center display when backing-up.
Safety Risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Remedy
Tesla will notify owners by e-mail and arrange for an inspection of the trunk harness. Tesla Service will install a harness protector to prevent further wear and will replace the harness, as required.
